Emergency Services and Utilities:

Ambulance, Fire, Police and Coastguard:

Emergency:

Phone – 999 or 112

Non-emergency:

Phone – 101

Public Access Defibrillator:

Website (Map) –  http://www.heartsafe.org.uk/AED-Locations

Phone – 01275 333 999

NHS 111 (Non Emergency Medical Help):

Phone – 111

Website –  http://www.iow.nhs.uk/our-services/nhs-111/nhs-111.htm

St. Marys Hospital:

Phone – 01983 822099

Website –  https://www.iow.nhs.uk/

Address – St Mary’s Hospital, Parkhurst Road, Newport, Isle of Wight, PO30 5TG

Samaritans:

Phone – 0800 80 70 60

Ryde Inshore Rescue:

Phone – 01983 564564

Address – Appley Lane, Ryde, Isle of Wight, PO33 1ND

Website – https://rydeinshorerescue.com/

Isle of Wight Council, Emergency:

Phone – 01983 823316 (out of office hours 01983 821105)

Isle of Wight Council, Social Services (Adult):

Phone – 01983 814980

Isle of Wight Council, Social Services (Children):

Phone – 0300 300 0117

Gas Emergency (Leak Line):

Phone – 0800 111 999

Website –  http://britishgas.co.uk/help-and-advice/contactus-personal-details/emergency-numbers.html

Electric Emergency:

Phone – 0800 072 72 82

Website –  http://www.ssen.co.uk

Water Emergency:

Water Leaks – Southern Water:

Phone – 0800 820 999 (freephone) or 0330 303 0146 (local rate)

Website –  http://southernwater.co.uk/report-a-leak

Public Drains – Southern Water:

Phone – 0330 303 0368

Highways Flooding – Island Roads

Phone – 01983 822440

Environmental Agency:

Phone – 0800 80 70 60

IW Fire & Rescue Service FREE home fire safety check:

Phone – 01983 407075

Chemists / Pharmacies:

Boots:

Address – 170-172 High Street, Ryde, Isle of Wight, PO33 2HW

Tel – 01983 562280

Website – https://www.boots.com/store-locator

Gibbs & Gurnell Chemist:

Address – 34 Union Street, Ryde, Isle of Wight, PO33 2LE

Tel – 01983 562570

Email – info@gibbsandgurnell.com

Website – http://www.gibbsandgurnell.co.uk

Tesco (In Store) Pharmacy:

Address – Tesco, Brading Road, Ryde, Isle of Wight, PO33 1QS

Tel – 0345 0269560

Lloyds Pharmacy:

Address – 18 The Esplanade, Ryde, Isle of Wight, PO33 2EH

Tel – 01983 563333

Website – https://lloydspharmacy.com/pages/store-locator

Doctors:

Argyll House Surgery:

Address – 78 West Street, Ryde, Isle of Wight, PO33 2QG

Phone – 01983 562955

Website – https://www.argyllhousesurgery.nhs.uk/

The Esplanade Surgery:

Address – 19 The Esplanade, Ryde, Isle of Wight, PO33 2EH

Phone – 01983 618388

Email – IWCCG.Esplanade@nhs.net

Website – https://www.theesplanadesurgery.co.uk/

Tower House Surgery:

Address – Rink Road, Ryde, Isle of Wight, PO33 1LP

Phone – 01983 817200

Email – IWCCG.TowerHouse@nhs.net

Website – https://www.towerhousesurgeryryde.co.uk/Home

Isle of Wight Council:

Isle of Wight Council:

Website –  https://www.iow.gov.uk/

Phone – 01983 821000

Address – High Street, Newport, Isle of Wight, PO30 1UD

Ryde Town Council:

Ryde Town Council:

Website – https://www.rydetowncouncil.org.uk/

Email – clerk@rydetowncouncil.gov.uk

Phone – 01983 811105

Address – Town Hall Chambers, 10 Lind Street, Ryde, PO33 2NQ

Coronavirus, Ryde Support Hub Mon-Fri 10am-4pm:

Phone – 01983 811105

Land Ownership:

Plot Browser:

Website – https://www.plotbrowser.com/

Plot Finder:

Website – https://www.plotfinder.net/

Organisations – Isle of Wight:

Action on Hearing Loss (Isle of Wight):

Phone – 01983 529533

Phone, General Enquiries – 07774724555 (Leave a message)

Phone, Batteries/Hearing aids – 07918740936

Phone, Visual impairment – 07918148177

Phone, Dual Sensory – 07918740942

Phone, Hearing Loss – 07918740912

Email – iow@hearingloss.org.uk

Aspire Ryde and Citizens Advice, Dover Street, Ryde:

Phone, Aspire – 01983 716020

Email – info@aspireryde.org.uk

Website – http://aspireryde.org.uk/

Address – Trinity Buildings, Dover Street, Ryde, Isle of Wight PO33 2BN

Drop-in Information Point: Tue & Thu mornings 10am-12.30pm. Help with issues related to benefits, housing, employment and budgeting.

Support Service: If someone is lonely, isolated or feeling a bit anxious or depressed, Aspire can arrange for a volunteer to phone them regularly for a chat:

Phone, Support Service – 01983 716020

Email, Support Service – steve@aspireryde.org.uk

Autism Support Hub:

AIM, Positive Difference IW

Phone – 07498500607

Website – https://www.positivedifferenceiow.co.uk/aim-autism-inclusion-matter-new-social-group/

Carers IW:

Phone, Mon-Fri 9am-4pm, Sat-Sun(urgent calls only)10am-4pm – 01983 533173 

Email – info@carersiw.org.uk

Website – https://www.carersiw.org.uk/

Cats Protection:

Phone – 0300 012 0251

Website – https://www.cats.org.uk/isleofwight

Address – 122 Marlborough Road, Ryde, Isle of Wight, PO33 1AW

Citizens Advice:

Phone – 01983 823898

Website – https://www.citizensadviceiw.org.uk/

CycleWight, Isle of Wight cycling campaign group:

Website – https://www.cyclewight.org.uk/

Don’t Drill Isle of Wight:

Website – https://www.dontdrillthewight.co.uk/

Footprint Trust:

Help and advice around fuel poverty. Guidance on energy matters.

Phone – 01983 822282

Email – info@footprint-trust.co.uk

Website – https://footprint-trust.co.uk

Goodleaf Tree Climbing:

Phone – 0333 800 1188

Email – info@goodleaf.co.uk

Website – https://www.goodleaf.co.uk/

Address – Appley Park, Ryde, Isle of Wight, PO33 1ND

Independent Arts:

Phone – 01983 822437

Email – info@independentarts.org.uk

Website – https://independentarts.org.uk/

Address – Suite 3, 30 Quay Street, Newport, Isle of Wight, PO30 5BA

Island Roads:

Phone – 01983 822440

Email – info@islandroads.com

Website – https://islandroads.com/

Isle of Wight Ramblers:

Website – http://www.iowramblers.com

Isle of Wight Society:

Website – http://www.isleofwightsociety.org.uk/

Mental Health Crisis Helpline for Children and Young People, Isle of Wight

Support for young people (11 to 17yrs) to de- escalate emotional crisis and promote positive mental health.

Phone, Mon-Thu, 3pm-8.30pm – Freephone 0300 303 1590

Mental Health Crisis Line, NHS – 24 hour Helpline

Phone – 01983 522214

Mental Health Crisis (18+) – Isle of Wight Safe Haven and IW Positive Minds

Support around mental health crises and mental health wellbeing.

Contact the Isle of Wight Safe Haven Mon-Fri 5pm-10pm, Weekends & Bank Holidays 10am-10pm

Phone – 01983 520168

Mental Health NHS, Isle of Wight Community Mental Health Support Hub

Information on self-help tools including links to apps, videos and workshops, helpline numbers and local support services and groups.

Website – https://www.iwmentalhealth.co.uk/

NFU (National Farmers Union) Mutual Isle of Wight:

Email – isleofwight@nfumutual.co.uk

Tel – 01983 522290

Facebook – https://www.facebook.com/nfumIOW/

Address – 2 Langley Court, Pyle Street, Newport, Isle of Wight, PO30 1LA

Ryde Rowing Club:

Phone – 01983 562127

Email – darrell.reeve1965@gmail.com

Website – http://ryderc.org

Address – The Clubhouse, Appley Park, Ryde Isle of Wight PO33 2ND

Ryde Society:

Website – http://www.therydesociety.co.uk/

St. John’s Church:

Phone – 01983 564433

Email – stjohnsryde@btconnect.com

Website – http://stjohnsryde.org.uk/

Southern Advocacy Service:

Phone – 01983 559299

Email – info@southernadvocacyservices.co.uk

Website – https://www.southernadvocacyservices.co.uk

Address – The Riverside Centre, The Quay, Newport, Isle of Wight PO30 2QR

Stroke Association, Isle of Wight:

Phone – 01983 898301

Email – iow@stroke.org.uk

Transition Island:

Website – https://transitioninitiative.org/initiatives/transition-island-2/

Utilities, Priority Service Registers:

Ensures vulnerable people are prioritised in the event of water or electricity outage or problems with their gas supply.

Electricity:

Phone – 0800 316 5457 (0800 316 5457 text phone)

Website – https://www.ssen.co.uk/PriorityServicesRegister/

Water:

Phone – 0330 303 0277

Gas:

Phone – 0800 072 8625, or 0800 294 8604 for Pay As You Go. (textphone 18001 0800 072 8626)

Website – https://www.britishgas.co.uk/Priority- Service- Register

WarmerWight (Footprint Trust energy saving experts):

Phone – 01983 822282

Website – https://footprint-trust.co.uk

Wellbeing Service, Isle of Wight Council

Stop smoking, weight management, exercise on prescription.

Phone – 01983 823670

Email – iwwellbeingservice@iow.gov.uk

Isle of Wight Health Walks – 07814280176

Westridge Leisure Centre, 1Leisure Westridge, Isle of Wight Council

Phone – 01983 823883

Email – leisureinfo@iow.gov.uk

Address – 1Leisure Westridge, Brading Road, Ryde, Isle of Wight PO33 1QS

West Wight Wheelers:

Website – https://www.westwightwheelers.co.uk/

Wessex Cancer Trust, Isle of Wight:

Support line for people affected by cancer or those supporting somebody affected by cancer.

Phone, Helpline Tue-Fri 10am-3pm – 01983 524186

Email – isleofwight@wessexcancer.org.uk

Transport links for Island Cancer patients receiving treatment at QA Hospital, Portsmouth and Southampton General Hospital:

Daisy Bus services (information provided by Wessex Cancer Trust):

Phone – Call the minibus driver the day before travelling: Ports: 0799 000 1072, Southampton: 0774 777 6874

Cross Solent Travel Scheme (information provided by Wessex Cancer Trust):

Cancer and Renal patients can now claim refunds on car ferry travel. Red Funnel day return or period return for ALL NHS patients via the booking centre. Pre-book.

Working Towards Wellbeing:

Support for anyone employed or self-employed.

Website – https://workingtowardswellbeing.org.uk/

Facebook page – https://www.facebook.com/workingtowardswellbeingIW

Organisations – National:

Alzheimer’s Society:

Dementia Connect Support Line – 0333 150 3456

Campaign to Protect Rural England (CPRE) Isle of Wight branch:

CPRE Isle of Wight branch – West Acre Park – Controversial New Housing Scheme

Email – info@wightcpre.org

Phone – 01983 280537

Address – Alex Haig-Thomas, Barton Manor, Barton Estate, Whippingham, Isle of Wight PO32 6LB

Citizens Advice:

Phone – 0800 144 8444

Phone – 03444 111 444

Website – https://www.citizensadviceiw.org.uk/

Friends of the Earth (England, Wales and Northern Ireland):

Website – https://friendsoftheearth.uk/

Greenpeace:

Website – https://www.greenpeace.org.uk/

Mencap, Learning Disability

Possible help about social care, money and benefits, Mental Capacity Act (best interests, capacity decisions), health and assessments.

Phone, 9am-3pm Mon-Fri – 0808 808 1111

Email – helpline@mhelpline@mencap.org.ukencap.org.uk

Stroke Association:

Phone, Helpline – 0303 3033 100

Phone, Helpline textphone – 18001 0303 3033 100

Website – https://www.stroke.org.uk/